Large Staffing Company
- The staffing company manages a large workforce of over fifty thousand associates
- The entire workflow is manual, inefficient and with significant delays for all stakeholders
- For the staffing agency: the challenges include job assignment, sourcing, invoicing, payments and training.
- For the associates: the challenges include updating personal details, reviewing pay-slip information, attendance, approvals and reimbursements.
- For the clients: the challenges include attendance monitoring, timesheets, approvals, invoicing and payments.
- The staffing agency deployed Teamchat to manage interviews, screening and job offers. Candidates started receiving alerts for jobs matching their profile and location and could respond instantly.
- The placement team was able to manage interviews, screening and job offers.
- The sourcing team was able to setup alerts for invoices and payments
- The associates were able to update their personal details including tax information
- The associates could view their payslip information instantly and receive reimbursement notifications.
- The associates were able to mark their attendance and timesheets through Teamchat.
- Clients were able to verify attendance and approve timesheets through Teamchat
- The operations team was able to track and manage the payroll calendar with notifications for billing, invoicing, payments
- The exec team was able to monitor in real-time the company performance versus targets.
- Improved efficiency through dramatic reduction / elimination of paperwork
- Just-in-time notifications for all stakeholders reduced delays
- Improved payments and collections for the company through better operations
- Automation of processes reduced operational overheads
- Client retention improved with increased visibility
- Associates were happier with instant access to personal information