Throughout human history, major progress occurs when individuals get together, get organized and get structured. The whole becomes greater than the sum of its parts. Many become one – E Pluribus Unum.
For example, when hunter-gatherer tribes evolved to form society at the dawn of civilization, it unleashed powerful forces. Society got richer, stronger and more powerful. Similarly, when individual warrior-soldiers banded together in structured armies, they became far more powerful. After the industrial revolution, as individual artisans and laborers came together as corporations, they were able to accomplish much more progress. Even in sports, a cohesive team working together invariably outperforms and wins, even overcoming a talent shortfall.
We’ve used similar ideas in Teamchat to improve enterprise messaging. Most messaging apps leave the individual messages alone causing clutter and information overload. However, messages are often related to other messages, especially in the enterprise context. Sales updates from different individuals belong together – they should be aggregated. Meeting RSVPs or poll and survey responses are related to each other – they should show the collective vote count. Status updates on the same task are related – they should collectively show the latest status.
When messages get together, get organized and get structured, they reduce clutter and give more meaning to the message content. Teamchat consists of “smart messages” – that aggregate related messages into one summary message. Smart-messages have different templates: for example, sales tracker (which total up the sales numbers), poll / survey (which count the votes), multi-field forms (which tabulate the responses), location (which captures the location and time), checklist (which captures task and time) and many more.
Here is an infographic to illustrate these points.
Enterprise messaging is about to take a huge leap forward with a simple, but powerful idea: E Pluribus Unum.